Courses
Virtual Assistant
This programme equips learners with the essential competencies required to operate as highly effective virtual assistants in modern digital workplaces. Participants gain structured training in administrative support, online communication, calendar and email management, document handling, customer support systems, task automation tools, and remote productivity techniques. The course integrates practical exercises, real-world simulations, and exposure to leading digital platforms used by global businesses. Graduates develop the operational discipline, technological proficiency, and professional communication skills necessary to support executives, entrepreneurs, and organizations in remote work environments.
About Course
Career Prospects
- Virtual Assistant
- Executive Assistant
- Administrative Assistant
- Social Media Manager
- Project Manager
- Customer Service Representative
- Virtual Bookkeeper
- Virtual Event Planner
- Virtual Content Creator
- Virtual Researcher
- Virtual Data Entry Specialist
- Virtual Transcriptionist
- Sales Virtual Assistant
- Marketing Virtual Assistant
- Back-Office Virtual Assistant
Course Curriculum
Module 1: Introduction to Virtual Assistance
- Defining Virtual Assistance
- Role and Responsibilities
- Skills Assessment
- Career Overview
- Industry Trends
Module 2: Transition to Business Ownership
- Employee to Entrepreneur Shift
- Business Mindset Development
- Legal Requirements
- Business Structure Options
- Tax Basics
Module 3: Market Research and Niche Selection
- Market Analysis
- Competitor Evaluation
- Niche Identification
- Target Client Profiling
- Service Customization
Module 4: Setting Up Your VA Business
- Business Planning
- Website Creation
- Branding Essentials
- Pricing Strategies
- Contract Development
Module 5: Administrative and Organizational Skills
- Email Management
- Calendar Scheduling
- Task Prioritization
- Data Entry and Management
- File Organization
Module 6: Communication and Client Management
- Effective Communication
- Client Relationship Building
- Conflict Resolution
- Feedback Handling
- Remote Collaboration
Module 7: Specialized VA Services
- Social Media Management
- Content Creation
- Bookkeeping Basics
- Event Planning
- Research Techniques
Module 8: Tools and Technology Proficiency
- Productivity Software
- Project Management Tools
- Communication Platforms
- Security Best Practices
- Automation Basics
Module 9: Marketing and Growth Strategies
- Personal Marketing
- Networking Techniques
- Client Acquisition
- Business Scaling
- Performance Metrics
Module 10: Data Protection and Ethics
- Privacy Regulations
- Data Security Measures
- Ethical Guidelines
- Confidentiality Practices
- Risk Management
Skills and Tools Covered
- Google Workspace
- ChatGPT
- Microsoft 365
- Asana, Trello
- Slack, Zoom
- Canva
- QuickBooks
- Hootsuite
- Buffer
- LastPass
- Dropbox
- Calendly
- Toggl
- Evernote
- Grammarly
- HubSpot
- Mailchimp
- Google Analytics
Duration
- 3 Months
